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Contact us

Contact Us

At Leidsa, we strive to provide you with a seamless and enjoyable experience. If you have any questions or concerns regarding your account, our games, or anything else, please don't hesitate to reach out.

Live Chat Support

We're available 24/7 via live chat on our website. Our friendly support team is always ready to help with any issues or queries you may have. Please note that response times vary depending on the complexity of your issue and our current workload.

To initiate a conversation, click on the "Live Chat" button located in the bottom-right corner of our homepage.

Email Support

If you'd prefer to communicate via email, please submit your inquiry using the following address. Our team will respond as soon as possible during business hours (Monday-Friday, 9am-5pm GMT).

Help-Centre Access

Before reaching out to us directly, we recommend checking our Help Centre for answers to common questions and issues. The Help Centre is accessible from the top navigation menu on our website.

Some frequently asked questions include:

  • How do I reset my password?
  • What are the minimum system requirements for playing games on Leidsa?
  • Can I use multiple payment methods to fund my account?

If you're unable to find an answer in our Help Centre, feel free to contact us using one of the above support channels.

Verification or Account-Help Support

In case of any issues with your account or verification process, please don't hesitate to reach out. Our team is here to assist and guide you through any complexities that may arise.

Responsible Gambling Assistance

We're committed to providing a safe and responsible gaming environment for all our players. If you feel like you need help with managing your account or dealing with problem gambling, please get in touch using the above contact methods.

Our trained support staff will be more than happy to offer guidance and advice on how to maintain a healthy relationship with our games.